As a 22-year-old entrepreneur in 1979, Kroy Crofoot chose to earn a living by making and selling outdoor furniture. In a small shop in Orlando, Florida, he built the frames and his mom and dad took on the responsibility of sewing and stuffing the cushions.
When Aaron Beasley talks about a lifetime warranty, he’s talking about a lifetime warranty. No excuses. No questions asked. If the patio furniture he sells at Palm Casual is damaged in any way – even if it’s the customer’s fault and even if it was purchased 40 years ago – he’ll fix it at absolutely no charge.